{"id":2,"date":"2023-12-14T11:24:20","date_gmt":"2023-12-14T10:24:20","guid":{"rendered":"https:\/\/support.tomedo.de\/?page_id=2"},"modified":"2024-08-07T22:00:27","modified_gmt":"2024-08-07T20:00:27","slug":"start","status":"publish","type":"page","link":"https:\/\/support.tomedo.de\/","title":{"rendered":"Startseite"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull is-layout-constrained wp-block-group-is-layout-constrained has-background\" id=\"hero-section\" style=\"padding-top:7rem;background-image:url(&#039;https:\/\/support.tomedo.de\/wp-content\/uploads\/2024\/06\/header.png&#039;);background-position:66% 100%;background-size:cover;\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"gb-container gb-container-b2322dc7\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-236d1a87\">\n<div class=\"gb-grid-column gb-grid-column-cdecf03e\"><div class=\"gb-container gb-container-cdecf03e\">\n\n<p class=\"gb-headline gb-headline-ca3cbbae gb-headline-text looks-h1\">Willkommen zur<\/p>\n\n\n\n<h1 class=\"gb-headline gb-headline-2051c84a gb-headline-text\">Onlinehilfe von tomedo<sup>\u00ae<\/sup><\/h1>\n\n\n<div class=\"gb-container gb-container-159814f6\">\n<div class=\"focus_overlay\"><\/div>\r\n<section class=\"ezd_search_banner has_bg_dark has_cs_bg\">\r\n    <div class=\"container\">\r\n        <div class=\"row doc_banner_content\">\r\n            <div class=\"col-md-12\">\r\n                <form action=\"https:\/\/support.tomedo.de\/\" role=\"search\" method=\"post\" class=\"ezd_search_form\">\r\n                    <div class=\"header_search_form_info\">\r\n                        <div class=\"form-group\">\r\n                            <div class=\"input-wrapper\">\r\n                                <input type='search' id=\"ezd_searchInput\" name=\"s\" placeholder='Hier suchen' autocomplete=\"off\" value=\"\"\/>\r\n                                <label for=\"ezd_searchInput\">\r\n                                    <i class=\"left-icon icon_search\"><\/i>\r\n                                <\/label>\r\n                                <div class=\"spinner-border spinner\" role=\"status\">\r\n                                    <span class=\"visually-hidden\">Loading&#8230;<\/span>\r\n                                <\/div>\r\n                                                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                    <div id=\"ezd-search-results\" class=\"eazydocs-search-tree\" data-noresult=\"Keine Ergebnisse gefunden\"><\/div>\r\n\t                    <div class=\"ezd_search_keywords\">\r\n                    <span class=\"label\">\r\n                Beliebte Suchanfragen:            <\/span>\r\n                        <ul class=\"list-unstyled\">\r\n                                            <li class=\"wow fadeInUp\" data-wow-delay=\"0.2s\">\r\n                                <a href=\"#\"> e <\/a>\r\n                            <\/li>\r\n                                                        <li class=\"wow fadeInUp\" data-wow-delay=\"0.2s\">\r\n                                <a href=\"#\"> kim <\/a>\r\n                            <\/li>\r\n                                                        <li class=\"wow fadeInUp\" data-wow-delay=\"0.2s\">\r\n                                <a href=\"#\"> kalender <\/a>\r\n                            <\/li>\r\n                                                        <li class=\"wow fadeInUp\" data-wow-delay=\"0.2s\">\r\n                                <a href=\"#\"> rezept <\/a>\r\n                            <\/li>\r\n                                                        <li class=\"wow fadeInUp\" data-wow-delay=\"0.2s\">\r\n                                <a href=\"#\"> a <\/a>\r\n                            <\/li>\r\n                                                        <li class=\"wow fadeInUp\" data-wow-delay=\"0.2s\">\r\n                                <a href=\"#\"> dmp <\/a>\r\n                            <\/li>\r\n                                        <\/ul>\r\n            \r\n    <\/div>\r\n                    <\/form>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\r\n\r\n<script>\r\n    jQuery(\"#ezd_searchInput\").focus(function() {\r\n        jQuery('body').addClass('ezd-search-focused');\r\n        jQuery('form.ezd_search_form').css('z-index','999');\r\n    })\r\n\r\n    jQuery(\".focus_overlay\").click(function() {\r\n        jQuery('body').removeClass('ezd-search-focused');\r\n        jQuery('form.ezd_search_form').css('z-index','unset');\r\n    })\r\n\r\n    \/**\r\n     * Search Form Keywords\r\n     *\/\r\n    jQuery(\".ezd_search_keywords ul li a\").on(\"click\", function (e) {\r\n        e.preventDefault()\r\n        var content = jQuery(this).text()\r\n        jQuery(\"#ezd_searchInput\").val(content).focus()\r\n        ezSearchResults()\r\n    })\r\n\r\n    function ezSearchResults(){\r\n        let keyword = jQuery('#ezd_searchInput').val();\r\n        let noresult = jQuery('#ezd-search-results').attr('data-noresult');\r\n\r\n        if ( keyword == \"\" ) {\r\n            jQuery('#ezd-search-results').removeClass('ajax-search').html(\"\")\r\n        } else {\r\n            jQuery.ajax({\r\n                url: eazydocs_local_object.ajaxurl,\r\n                type: 'post',\r\n                data: { action: 'eazydocs_search_results', keyword: keyword },\r\n                beforeSend: function () {\r\n                    jQuery(\".spinner-border\").show();\r\n                },\r\n                success: function (data) {\r\n                    jQuery(\".spinner-border\").hide();\r\n                    \/\/ hide search results by pressing Escape button\r\n                    jQuery(document).keyup(function(e) {\r\n                        if (e.key === \"Escape\") { \/\/ escape key maps to keycode `27`\r\n                            jQuery('#ezd-search-results').removeClass('ajax-search').html(\"\")\r\n                        }\r\n                    })\r\n                    if ( data.length > 0 ) {\r\n                        jQuery('#ezd-search-results').addClass('ajax-search').html(data);\r\n                    } else {\r\n                        var data_error = '<h5 class=\"error title\">' + noresult + '<\/h5>';\r\n                        jQuery('#ezd-search-results').html(data_error);\r\n                    }\r\n                }\r\n            })\r\n        }\r\n    }\r\n\r\n    function ezdFetchDelay(callback, ms) {\r\n        var timer = 0;\r\n        return function () {\r\n            var context = this,\r\n            args = arguments;\r\n            clearTimeout(timer);\r\n            timer = setTimeout(function () {\r\n            callback.apply(context, args);\r\n            }, ms || 0);\r\n        };\r\n    }\r\n\r\n    jQuery('#ezd_searchInput').keyup(\r\n        ezdFetchDelay(function (e) {\r\n        let keyword = jQuery('#ezd_searchInput').val();\r\n        let noresult = jQuery('#ezd-search-results').attr('data-noresult');\r\n\r\n        if ( keyword == \"\" ) {\r\n            jQuery('#ezd-search-results').removeClass('ajax-search').html(\"\")\r\n        } else {\r\n            jQuery.ajax({\r\n                url: eazydocs_local_object.ajaxurl,\r\n                type: 'post',\r\n                data: {action: 'eazydocs_search_results', keyword: keyword},\r\n                beforeSend: function () {\r\n                    jQuery(\".spinner-border\").show();\r\n                },\r\n                success: function (data) {\r\n                    jQuery(\".spinner-border\").hide();\r\n                    \/\/ hide search results by pressing Escape button\r\n                    jQuery(document).keyup(function(e) {\r\n                        if (e.key === \"Escape\") { \/\/ escape key maps to keycode `27`\r\n                            jQuery('#ezd-search-results').removeClass('ajax-search').html(\"\")\r\n                        }\r\n                    });\r\n                    if ( data.length > 0 ) {\r\n                        jQuery('#ezd-search-results').addClass('ajax-search').html(data);\r\n                    } else {\r\n                        var data_error = '<h5 class=\"error title\">' + noresult + '<\/h5>';\r\n                        jQuery('#ezd-search-results').html(data_error);\r\n                    }\r\n                }\r\n            })\r\n        }\r\n    }, 500 )\r\n)\r\n\r\n\/\/ Search results should close on clearing the input field\r\nif (document.getElementById('ezd_searchInput')) {\r\n    document\r\n        .getElementById('ezd_searchInput')\r\n        .addEventListener('search', function (event) {\r\n            jQuery('#ezd-search-results').empty().removeClass('ajax-search');\r\n        });\r\n}\r\n\r\n<\/script>\r\n\r\n\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-a9805cbe\"><div class=\"gb-container gb-container-a9805cbe\"><a class=\"gb-container-link\" href=\"https:\/\/support.tomedo.de\/erste-schritte\/\"><\/a>\n<div class=\"gb-container gb-container-7a6c655c grid-box-inner-container\">\n\n<figure class=\"gb-block-image gb-block-image-d17e98b4\"><img decoding=\"async\" class=\"gb-image gb-image-d17e98b4\" src=\"https:\/\/support.tomedo.de\/wp-content\/uploads\/2023\/12\/ic-erste-schritte.svg\" alt=\"Raketen-Icon f\u00fcr erste Schritte\" title=\"Icon \u2013 Erste Schritte\"\/><\/figure>\n\n\n\n<h2 class=\"gb-headline gb-headline-63edc650 gb-headline-text grid-box-title gb-headline-h4\">Erste Schritte<\/h2>\n\n\n\n<p>Einrichten, Einstellungen &amp; Grundlagen<\/p>\n\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-9c66cf6e\"><div class=\"gb-container gb-container-9c66cf6e\"><a class=\"gb-container-link\" href=\"https:\/\/support.tomedo.de\/video-vortrag\/\"><\/a>\n<div class=\"gb-container gb-container-419aaac6 grid-box-inner-container\">\n\n<figure class=\"gb-block-image gb-block-image-a21f9378\"><img decoding=\"async\" class=\"gb-image gb-image-a21f9378\" src=\"https:\/\/support.tomedo.de\/wp-content\/uploads\/2023\/12\/ic-tutorials.svg\" alt=\"Doktorhut-Icon f\u00fcr Tutorials\" title=\"Icon \u2013 Tutorials\"\/><\/figure>\n\n\n\n<h2 class=\"gb-headline gb-headline-e5b3a281 gb-headline-text grid-box-title gb-headline-h4\">Video &amp; Vortr\u00e4ge<\/h2>\n\n\n\n<p>F\u00fcr Einsteiger bis Profianwender<\/p>\n\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-47accfca\"><div class=\"gb-container gb-container-47accfca\"><a class=\"gb-container-link\" href=\"\/handbuch\/\"><\/a>\n<div class=\"gb-container gb-container-a0d5363e grid-box-inner-container\">\n\n<figure class=\"gb-block-image gb-block-image-da4e7527\"><img decoding=\"async\" class=\"gb-image gb-image-da4e7527\" src=\"https:\/\/support.tomedo.de\/wp-content\/uploads\/2023\/12\/ic-handbuch.svg\" alt=\"Handbuch Icon\" title=\"Icon \u2013 Handbuch\"\/><\/figure>\n\n\n\n<h2 class=\"gb-headline gb-headline-55de6181 gb-headline-text grid-box-title gb-headline-h4\">Handbuch<\/h2>\n\n\n\n<p>Anleitungen &amp; Antworten<\/p>\n\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex\" style=\"margin-top:0;margin-bottom:0;text-transform:capitalize\">\n<div class=\"wp-block-button has-custom-font-size is-style-outline has-medium-font-size is-style-outline--b72246d85a4b715b60df9dc8a6efdd6b\" style=\"text-transform:capitalize\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/support.tomedo.de\/freigabe-macos-version\/\" style=\"padding-top:0;padding-bottom:0\">Wichtige Informationen zum macOS-Update in tomedo<sup>\u00ae<\/sup><\/a><\/div>\n<\/div>\n\n\n<section class=\"gb-container gb-container-544f61b7 gb-container-section-d section-d\" id=\"schnelle-hilfe\">\n\n<h2 class=\"gb-headline gb-headline-54ccaeee gb-headline-text\">Schnelle Hilfe<\/h2>\n\n\n<div class=\"gb-container gb-container-733f55ca gb-tabs\" data-opened-tab=\"1\">\n<div class=\"gb-container gb-container-914be680 gb-tabs__buttons\">\n\n<button class=\"gb-button gb-button-7819d65b gb-button-text gb-tabs__button gb-block-is-current\" id=\"gb-tab-button-7819d65b\">Telematik<\/button>\n\n\n\n<button class=\"gb-button gb-button-521712bd gb-button-text gb-tabs__button\" id=\"gb-tab-button-521712bd\">KV-Connect<\/button>\n\n\n\n<button class=\"gb-button gb-button-d3e7e87b gb-button-text gb-tabs__button\" id=\"gb-tab-button-d3e7e87b\">Server<\/button>\n\n\n\n<button class=\"gb-button gb-button-d6e604c9 gb-button-text gb-tabs__button\" id=\"gb-tab-button-d6e604c9\">Allgemeine Probleme<\/button>\n\n\n\n<button class=\"gb-button gb-button-be93f406 gb-button-text gb-tabs__button\" id=\"gb-tab-button-be93f406\">Statistik<\/button>\n\n\n\n<button class=\"gb-button gb-button-8d3889af gb-button-text gb-tabs__button\" id=\"gb-tab-button-8d3889af\">Drucker<\/button>\n\n<\/div>\n\n<div class=\"gb-container gb-container-599e637a gb-tabs__items\">\n<div class=\"gb-container gb-container-541f5a02 gb-tabs__item gb-tabs__item-open\" id=\"gb-tab-item-541f5a02\">\n<div class=\"gb-container gb-container-27436ad7 gb-accordion\">\n<div class=\"gb-container gb-container-40403f6c gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-0a8b073d gb-button-text gb-accordion__toggle\" id=\"gb-accordion-toggle-0a8b073d\">TI-Konnektor hat keine freigeschaltete SMC-B<\/button>\n\n\n<div id=\"gb-accordion-content-34410810\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-34410810\">\n\n<p>Maus rechts auf den Globus bewegen und mit&nbsp;<code>\u2318 cmd + linke Maustaste<\/code>&nbsp;TI-Verbindung neu laden; alternativ das Kartenleseger\u00e4t mit SMC-B aus- und wieder einschalten. dann kann die PIN neu eingegeben werden<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-d99847a9 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-176133ea gb-button-text gb-accordion__toggle\" id=\"gb-accordion-toggle-176133ea\">KIM Client Modul ist nicht erreichbar<\/button>\n\n\n<div id=\"gb-accordion-content-bd729bac\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-bd729bac\">\n\n<p>Bitte verbinden Sie sich mit ihrem tomedo-Server bzw. dem Rechner, wo KIMplus installiert ist, und starten Sie \u00fcber das Dock das Clientmodul neu<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-c978f375 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-5b46c50c gb-button-text gb-accordion__toggle\" id=\"gb-accordion-toggle-5b46c50c\">SMC-B Pin geblockt<\/button>\n\n\n<div id=\"gb-accordion-content-f2f2534f\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-f2f2534f\">\n\n<p>Es ist die PUK notwendig, um die SMC-B zu entsperren. Die PUK steht im Brief-Brief ihres Kartenanbieters. Der Support hilft gerne beim entblocken der PIN.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-586cf031 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-92a792a4 gb-button-text gb-accordion__toggle\" id=\"gb-accordion-toggle-92a792a4\">TI-Konnektor neu starten<\/button>\n\n\n<div id=\"gb-accordion-content-2dedbc4c\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-2dedbc4c\">\n\n<ul class=\"wp-block-list\">\n<li>Den Konnektor&nbsp;<strong>ausschlie\u00dflich<\/strong>&nbsp;\u00fcber den&nbsp;On\/Off Knopf auf der R\u00fcckseite des Ger\u00e4tes (rechts neben dem Stromanschluss) aus- bzw. einschalten<\/li>\n\n\n\n<li>Zwei mal innerhalb von 3 Sekunden auf den On\/Off Knopf dr\u00fccken, um den Konnektor auszuschalten. Danach warten bis&nbsp;<strong>alle LEDs<\/strong>&nbsp;aus sind. Anschlie\u00dfend einmal On\/Off dr\u00fccken, um den Konnektor wieder anzuschalten (Hochfahren dauert 4-5 Minuten)<\/li>\n\n\n\n<li><mark class=\"has-inline-color has-palette-color-4-color\"><strong>Achtung<\/strong>: Niemals den Netzstecker bei eingeschaltetem Konnektor ziehen!<\/mark><\/li>\n<\/ul>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-0f951dc7 gb-tabs__item\" id=\"gb-tab-item-0f951dc7\">\n<div class=\"gb-container gb-container-45a8608b gb-accordion\">\n<div class=\"gb-container gb-container-721bc503 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-e3f5e872 gb-button-text gb-accordion__toggle\" id=\"gb-accordion-toggle-e3f5e872\">One-Klickabrechnung funktioniert nicht<\/button>\n\n\n<div id=\"gb-accordion-content-f4e5baa2\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-f4e5baa2\">\n\n<ul class=\"wp-block-list\">\n<li>Servertools: Haken bei KV-Connect setzen und testen ob Zugang m\u00f6glich ist,<\/li>\n\n\n\n<li>tomedo \u2192 Men\u00fc \u2192 Admin \u2192 Email \u2192 Einstellungen: KV-Connect-Zugang einrichten (Zugangsdaten ggf. bei der KV beantragen), dann Verbindungstest machen<\/li>\n<\/ul>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-a773813b gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-1351ee29 gb-button-text gb-accordion__toggle\" id=\"gb-accordion-toggle-1351ee29\">Einrichtung KV-Connect<\/button>\n\n\n<div id=\"gb-accordion-content-a81f8942\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-a81f8942\">\n\n<ul class=\"wp-block-list\">\n<li>in den Servertools das KV Connect aktivieren, updaten und Benutzername und Passwort eingeben, Passwort \u00e4ndern und Zertifikat erstellen<\/li>\n\n\n\n<li>&nbsp;in tomedo in den Admin-Einstellungen das KV-Connect-Konto einrichten: bei Server folgendes eintragen: localhost<\/li>\n<\/ul>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-64004f4c gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-a2537e2b gb-button-text gb-accordion__toggle\" id=\"gb-accordion-toggle-a2537e2b\">PIN falsch oder vergessen<\/button>\n\n\n<div id=\"gb-accordion-content-4b814b9e\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-4b814b9e\">\n\n<p>Key im KV-Connect muss gel\u00f6scht werden. Die Libary \/ KVConnect \/ users \/ {Benutzername} \/ \u00f6ffnen und folgende Datei l\u00f6schen: mailkeystore.jks ; danach \u00fcber die KV-Connect-Weboberfl\u00e4che neu einloggen und Zertifikat bestellen.<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-3d8c0283 gb-tabs__item\" id=\"gb-tab-item-3d8c0283\">\n<div class=\"gb-container gb-container-9d9bb8c3 gb-accordion\">\n<div class=\"gb-container gb-container-18c244aa gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-91c47267 gb-button-text gb-accordion__toggle\" id=\"gb-accordion-toggle-91c47267\">HZV-Patienten: Pr\u00fcfmodul stimmt nicht mit dem Quartal \u00fcberein<\/button>\n\n\n<div id=\"gb-accordion-content-4ec4c261\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-4ec4c261\">\n\n<p>Servertools \u2192 Module \u2192 H\u00e4vG\/Pr\u00fcfmodul Info\u2192Konnektivit\u00e4t pr\u00fcfen; ggf. \u00fcber tomedo\/updates neues Quartalupdate vom H\u00e4VG herunterladen<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-0336da08 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-41b428b1 gb-button-text gb-accordion__toggle\" id=\"gb-accordion-toggle-41b428b1\">Mowoli l\u00e4sst sich nicht mehr mit dem Server verbinden<\/button>\n\n\n<div id=\"gb-accordion-content-68c1ccb1\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-68c1ccb1\">\n\n<p>Mowoli muss in der Regel nach einem Betriebssystem-Update neu installiert werden.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-043533fc gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-e9d7709f gb-button-text gb-accordion__toggle\" id=\"gb-accordion-toggle-e9d7709f\">Nach Betriebssystem-Update l\u00e4sst sich der Server nicht mehr starten<\/button>\n\n\n<div id=\"gb-accordion-content-a5efa546\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-a5efa546\">\n\n<p>In den Servertools \u00fcber Config die&nbsp;<strong>UUID<\/strong>&nbsp;neu setzen<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-52830464 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-b02cb3f9 gb-button-text gb-accordion__toggle\" id=\"gb-accordion-toggle-b02cb3f9\">Backup kann nicht durchgef\u00fchrt werden, Daten werden zwar gesichert, aber Kopie auf Datentr\u00e4ger funktioniert nicht<\/button>\n\n\n<div id=\"gb-accordion-content-84de61eb\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-84de61eb\">\n\n<p>In den Servertools \u00fcber das Schloss mit Passwort anmelden und \u00fcberpr\u00fcfen ob Haken bei pg_dump Directory mode gesetzt ist. Wenn ja, darf der Haken bei&nbsp;<strong>nur aktuelles Backup kopieren<\/strong>&nbsp;nicht gesetzt sein.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-a7ad2368 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-10c286e0 gb-button-text gb-accordion__toggle\" id=\"gb-accordion-toggle-10c286e0\">pg_dump in den Servertools beim Backup verhindert die Datensicherung<\/button>\n\n\n<div id=\"gb-accordion-content-59078de9\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-59078de9\">\n\n<p>JAVA-Version \u00fcberpr\u00fcfen, ggf. updaten<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-e75d1e5a gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-37e4f7eb gb-button-text gb-accordion__toggle\" id=\"gb-accordion-toggle-37e4f7eb\">Server ist online, aber nicht vollst\u00e4ndig geladen (Ampel wird nicht gr\u00fcn)<\/button>\n\n\n<div id=\"gb-accordion-content-a06b5c93\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-a06b5c93\">\n\n<ol class=\"wp-block-list\">\n<li>Serverstopp erzwingen<\/li>\n\n\n\n<li>in Safari folgendes eingeben:&nbsp;<strong>localhost:8080<\/strong>&nbsp;danach den Prozess beenden.<\/li>\n\n\n\n<li>Jetzt sollte sich der Server in den Tools wieder starten.<\/li>\n<\/ol>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-03d02c65 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-ce80c85a gb-button-text gb-accordion__toggle\" id=\"gb-accordion-toggle-ce80c85a\">ldt-Dateien werden auf dem Server nicht abgeholt<\/button>\n\n\n<div id=\"gb-accordion-content-2b5ae963\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-2b5ae963\">\n\n<p>Die Servertools neu starten.&nbsp;Ein Prozess hat sich warscheinlich aufgeh\u00e4ngt.<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-544424fa gb-tabs__item\" id=\"gb-tab-item-544424fa\">\n<div class=\"gb-container gb-container-c4f818db gb-accordion\">\n<div class=\"gb-container gb-container-9ffc7daf gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-cb805e22 gb-button-text gb-accordion__toggle\" id=\"gb-accordion-toggle-cb805e22\">Wie lege ich eigene Medikamente an?<\/button>\n\n\n<div id=\"gb-accordion-content-8f4b917e\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-8f4b917e\">\n\n<p>Im Medikamentenmodul \u00fcber Hausapotheke die Eigenrezeptur ausw\u00e4hlen und manuell eingeben.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-d2de0d0a gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-5a9e2b1d gb-button-text gb-accordion__toggle\" id=\"gb-accordion-toggle-5a9e2b1d\">Privatrechnungen: Wie kann man die Summe manuell ver\u00e4ndern?<\/button>\n\n\n<div id=\"gb-accordion-content-ad0c4481\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-ad0c4481\">\n\n<p>Der Betrag Summe kann ge\u00e4ndert werden, wenn die Leistungen selbst keinen fixierten Betrag enthalten. Wenn der Betrag fixiert ist, dann kann durch das Rausnehmen des Hakens der Betrag variabel editiert werden.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-ce54a666 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-d7833b3c gb-button-text gb-accordion__toggle\" id=\"gb-accordion-toggle-d7833b3c\">Angaben bei Bundeswehrsoldaten<\/button>\n\n\n<div id=\"gb-accordion-content-fb52b644\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-fb52b644\">\n\n<ul class=\"wp-block-list\">\n<li>Im Feld Abr. Kostentr\u00e4ger immer die IK-Nummer direkt eingeben, dann wird diese auch \u00fcbernommen<\/li>\n\n\n\n<li>KTAB = Prim\u00e4rabrechnung<\/li>\n\n\n\n<li>Besondere Personengruppe (Versichertenart) = kein Wert<\/li>\n\n\n\n<li>Zusatzangaben: Personenkennnummer eintragen und G\u00fcltigkeitszeitraum<\/li>\n<\/ul>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-630b8adc gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-c57e9739 gb-button-text gb-accordion__toggle\" id=\"gb-accordion-toggle-c57e9739\">LDL und Cholesterien-Werte automatisch in die DMP \u00fcbernehmen<\/button>\n\n\n<div id=\"gb-accordion-content-e1267b69\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-e1267b69\">\n\n<p>Unter tomedo \u2192 Einstellungen \u2192 Praxis \u2192 DMP&nbsp; das entsprechende (Befund-)K\u00fcrzel eingeben. Hier gibt es die M\u00f6glichkeit, den passenden Test (aus Einzelbefund-Popover, neue Ansicht) per Drag&amp;Drop in das Textfeld in den Einstellungen zu ziehen. Dann wird automatisch das passende K\u00fcrzel hinterlegt. Das geht auch f\u00fcr den Mutterpass in den Mutterpasseinstellungen, die Laboreinstellungen f\u00fcr QUICK und INR und f\u00fcr die Patienteninformation \u201cLaborwerte\u201d in denen man sich auch immer oder nie bestimmte Tests anzeigen lassen kann.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-753689d8 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-9b11093c gb-button-text gb-accordion__toggle\" id=\"gb-accordion-toggle-9b11093c\"><strong>tomedo durchsuchen<\/strong><\/button>\n\n\n<div id=\"gb-accordion-content-b41dd06a\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-b41dd06a\">\n\n<ul class=\"wp-block-list\">\n<li>Unter&nbsp;<strong>Hilfe<\/strong>&nbsp;\u2192 &#8222;suchen nach&#8220; kann die Men\u00fcstruktur von tomedo durchsucht werden.<\/li>\n\n\n\n<li>Mit der Tastenkombination&nbsp;\u2325 Alt + Lehrtaste&nbsp;\u00f6ffnen sie die tomedointerne Suche.<\/li>\n<\/ul>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-4b43719c gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-d2d167c8 gb-button-text gb-accordion__toggle\" id=\"gb-accordion-toggle-d2d167c8\">LDT3 zur \u00dcbernahme von Befundergebnisse in oKFE-Dokumentation und Mutterpass<\/button>\n\n\n<div id=\"gb-accordion-content-c668f9e5\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-c668f9e5\">\n\n<p>Wenn Ihr Labor die Befunde im Format LDT3 versendet, k\u00f6nnen die Ergebnisse in den Mutterpass sowie oKFE-Dokumentationen \u00fcbernommen werden. Zur \u00dcbernahme in den Mutterpass m\u00fcssen die Labork\u00fcrzel der zu \u00fcbernehmenden Ergebnisse in den Mutterpasseinstellungen unter Mutterpass &#8211; Labor eingetragen werden. \u00d6ffnen Sie dazu einen beliebigen Befund in der neuen Befundansicht und ziehen Sie anschlie\u00dfend mittels Drag&amp;Drop den jeweiligen Befundeintrag in das zugeh\u00f6rige Feld der Einstellungen. F\u00fcr die \u00dcbernahme von Ergebnissen bei oKFE-Dokumentationen klicken Sie im Falle eines Prim\u00e4rscreenings im Reiter Untersuchung einfach auf &#8222;Labor&#8220;.<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-1f0bb0a1 gb-tabs__item\" id=\"gb-tab-item-1f0bb0a1\">\n<div class=\"gb-container gb-container-bcc8efbf gb-accordion\">\n<div class=\"gb-container gb-container-1e4b75ce gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-ed6ad818 gb-button-text gb-accordion__toggle\" id=\"gb-accordion-toggle-ed6ad818\">Zuweiserliste erstellen<\/button>\n\n\n<div id=\"gb-accordion-content-0ed5b8ea\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-0ed5b8ea\">\n\n<ol class=\"wp-block-list\">\n<li>Verwaltung \u2192 Statistik \u2192 Zuweiser-Summen<\/li>\n\n\n\n<li>Aktion: neue Liste erstellen mit Haus\u00e4rzten<\/li>\n\n\n\n<li>Aktion: Serienbrief erstellen<\/li>\n<\/ol>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-231b9cba gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-dceb2eb3 gb-button-text gb-accordion__toggle\" id=\"gb-accordion-toggle-dceb2eb3\">Patienten die zuletzt z.B. von 2011 bis 2012 in der Praxis waren<\/button>\n\n\n<div id=\"gb-accordion-content-8ed4b682\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-8ed4b682\">\n\n<ol class=\"wp-block-list\">\n<li>Verwaltung \u2192 Statistik \u2192 Recall-Liste,&nbsp;<\/li>\n\n\n\n<li>Aktion: Patientenliste erstellen<\/li>\n<\/ol>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-f78d8b7a gb-tabs__item\" id=\"gb-tab-item-f78d8b7a\">\n<div class=\"gb-container gb-container-81cf3641 gb-accordion\">\n<div class=\"gb-container gb-container-0fabb498 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-57b33fef gb-button-text gb-accordion__toggle\" id=\"gb-accordion-toggle-57b33fef\">Nadeldrucker nicht funktionst\u00fcchtig<\/button>\n\n\n<div id=\"gb-accordion-content-ce638d99\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-ce638d99\">\n\n<p>Port \u00fcberpr\u00fcfen ggf. keyspan-Treiber neu installieren, auch in den Druckereinstellungen in tomedo<\/p>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-2bfcd40e gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-6aaf891a gb-button-text gb-accordion__toggle\" id=\"gb-accordion-toggle-6aaf891a\">Nadeldrucker druckt nicht<\/button>\n\n\n<div id=\"gb-accordion-content-80d42ad3\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-80d42ad3\">\n\n<ul class=\"wp-block-list\">\n<li>Ist keyspan installiert?<\/li>\n\n\n\n<li>keyspan tripple treiber installieren, \u00fcber spotlight<\/li>\n\n\n\n<li>entsprechenden port dann in der Druckerkonfig von tomedo, unter Admin&nbsp;\u2192 Drucker eingegeben<\/li>\n<\/ul>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-4c6bb67f gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-9f1af757 gb-button-text gb-accordion__toggle\" id=\"gb-accordion-toggle-9f1af757\">keyspan-Treiber nicht sichtbar, Port kann deshalb nicht ausgew\u00e4hlt werden<\/button>\n\n\n<div id=\"gb-accordion-content-0260a16a\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-0260a16a\">\n\n<p>\u00dcber Systemeinstellungen \u2192 Sicherheit \u2192 Allgemein die Heruntergel. Apps &#8222;erlauben&#8220;&nbsp;<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n<section class=\"gb-container gb-container-81142346 gb-container-section-d section-d\" id=\"tomedo-Community\">\n\n<h2 class=\"gb-headline gb-headline-255190b0 gb-headline-text\">tomedo\u00ae-Community<\/h2>\n\n\n<div class=\"gb-container gb-container-1a812589 gb-container-section-s\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-d4b51d8c\">\n<div class=\"gb-grid-column gb-grid-column-d9523a1e\"><div class=\"gb-container gb-container-d9523a1e\"><a class=\"gb-container-link\" href=\"https:\/\/forum.tomedo.de\/\" rel=\"noopener noreferrer\" target=\"_blank\"><\/a>\n\n<p class=\"gb-headline gb-headline-9824df54 gb-headline-text gb-headline-h4\">Reden Sie mit.<\/p>\n\n\n\n<h3 class=\"gb-headline gb-headline-82b83546 gb-headline-text gb-headline-body-l\">tomedo\u00ae-Nutzerforum<\/h3>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-de67252a\"><div class=\"gb-container gb-container-de67252a\"><a class=\"gb-container-link\" href=\"https:\/\/campus.tomedo.de\/\" rel=\"noopener noreferrer\" target=\"_blank\"><\/a>\n\n<p class=\"gb-headline gb-headline-6f7c72c4 gb-headline-text gb-headline-h4\">Lernen mit System.<\/p>\n\n\n\n<h3 class=\"gb-headline gb-headline-8015e34e gb-headline-text gb-headline-body-l\">tomedo.Campus<\/h3>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Schnelle Hilfe Maus rechts auf den Globus bewegen und mit&nbsp;\u2318 cmd + linke Maustaste&nbsp;TI-Verbindung neu laden; alternativ das Kartenleseger\u00e4t mit SMC-B aus- und wieder einschalten. dann kann die PIN neu eingegeben werden Bitte verbinden Sie sich mit ihrem tomedo-Server bzw. dem Rechner, wo KIMplus installiert ist, und starten Sie \u00fcber das Dock das Clientmodul neu [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":100,"comment_status":"closed","ping_status":"closed","template":"","meta":{"rank_math_lock_modified_date":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"class_list":["post-2","page","type-page","status-publish","hentry"],"blocksy_meta":{"has_hero_section":"disabled","styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6},"vertical_spacing_source":"custom","content_area_spacing":"bottom"},"_links":{"self":[{"href":"https:\/\/support.tomedo.de\/wp-json\/wp\/v2\/pages\/2"}],"collection":[{"href":"https:\/\/support.tomedo.de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/support.tomedo.de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/support.tomedo.de\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/support.tomedo.de\/wp-json\/wp\/v2\/comments?post=2"}],"version-history":[{"count":0,"href":"https:\/\/support.tomedo.de\/wp-json\/wp\/v2\/pages\/2\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.tomedo.de\/wp-json\/wp\/v2\/media?parent=2"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}